NEED HELP? CONTACT US

Virginia.gov offers several ways to assist you in finding what you need on Virginia government websites. Virginia.gov is a web "portal" and provides links to official state content. While we are unable to answer very specific questions about a service or a customer's particular situation, we will do our best to assist you with finding the service or contact details to help you in your quest for more information.

CONTACT STATE AGENCY AND ENTITY EXPERTS

Directories

Save time! If you know you need information about or from a specific agency, use these directories to contact them directly. 

• Department of Motor Vehicles 
• Taxation 
• Virginia Employment Commission 
• State Agency Directory 
• State Employee Directory 

Agencies with Live Help Available

• Department of Business Assistance 
• Office of Consumer Affairs 
• Department of Game and Inland Fisheries - Division of Hunting and Fishing 
• Legislative Information System 
• Taxation 
• Virginia.gov Customer Service 
• Virginia.gov Premium Services 

State Webmasters

To report technical difficulties with a state website or to report a broken link, contact the agency or entity Webmaster.

• State Webmaster Directory 

Live Chat on Virginia.gov

Virginia.gov Live Chat: Monday through Friday, 8 a.m. to 5 p.m. Live Chat allows you to ask a Virginia.gov operator to help you find information, online services or direct government contacts. The operator will point you to the appropriate state website or may provide a phone number for the best direct contact to assist you. 

Please note: The Virginia.gov Live Chat operator can not answer specific questions in place of official state agency or entity experts. See above for specific agency and state employee directories. 

Email Virginia.gov 

• Customer Service
  Questions about general information and related to Premium Services.
• Questions about the Virginia.gov Portal
  Questions about or broken link reporting for this Commonwealth of Virginia Website: http://portal.virginia.gov.

Virginia.gov's Mailing Address and Telephone

Virginia Interactive
1111 E. Main Street, Suite 901
Richmond, VA 23219

Phone: (804) 786-4718
Toll Free: 1-877-4VA-EGOV (1-877-482-3468)